As Maintenance Assistant, you will support the day-to-day maintenance and upkeep of Nottingham Venues across The Orchard Hotel, East Midlands Conference Centre and Jubilee Hotel and Conferences.
This is a varied, hands-on role covering over 300 bedrooms, conference and event spaces, public areas, back-of-house areas and plant rooms. You will assist with both reactive maintenance requests and planned preventative maintenance, helping to ensure our buildings are safe, well maintained and presented to a high standard for guests, delegates, colleagues and visitors.

You’ll maintain an optimum and exceptional level of customer care and service to both internal and external customers, whilst staying fully conversant with the hotel, the company product and facilities.

You’ll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure. You’ll also carry out regular check / patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained.

We have an exciting opportunity to join a growing team at Nottingham Venues that would be perfect for someone looking for flexible hours to fit around family life. If you have a passion for offering great customer service and have experience in a food and beverage setting, then this could be the job for you.

Our restaurants, bars and conference centers are vibrant places to work and are central to our guest’s experience. Fantastic service, an intuitive approach with customers and an eye for detail are therefore what we look for in our Food and Beverage Assistant colleagues. You’ll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. It’s important our guests always enjoy our bar, restaurant and conference spaces, so you’ll make sure they’re well presented, clean and tidy: you’ll just have naturally high standards in your work. We pride ourselves on great customer service, so you’ll know how to deliver fantastic and friendly experiences for our customers, time and time again.